Privacy Policy

CallSolutionsUSA is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website echoafc.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"), as well as when you use our texting services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our texting services.

Information We Collect

We collect personal information that you voluntarily provide to us when registering on the Site, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Site, using our texting services, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include:

• Personal Information Provided by You: We collect names, email addresses, phone numbers, job titles, and other similar information.
• Texting Service Data: If you opt to use our texting services, we may collect and store text message content, metadata associated with the messages, and any other information necessary for providing and improving the texting services.

How We Use Information

We use personal information collected via our Site and texting services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

Sharing Information with Third Parties

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

Mobile Subscriber Information

Your Mobile Information will NEVER be shared with other parties under any circumstances.

By signing on as part of the ECHO AFC driver network or as a customer through our SMS OPT-IN outreaches, you authorize us to contact you, including by sending text messages directly or through a conduit text messaging service and other communications to a cell phone using an automatic telephone dialing system or an artificial or prerecorded voice message, at any number you provide. You acknowledge that any text messages or prerecorded messages sent by us may contain sales or marketing content. You may revoke your consent for us to contact you at a specified telephone number by communicating your revocation to us through any reasonable means.

Use of phone Numbers for SMS

Your phone number is primarily used to provide our drivers with personalized route and driving updates. These text messages may relate to our job requirements, services, job referrals or any updates that we think may interest you. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy. We use telephone service provider to send all SMS communications to users who have opted in.

Opting out of Marketing Messages

If at any time you wish to stop receiving marketing SMS from us, you can opt out by

• Texting STOP to opt-out
• Texting UNSUBSCRIBE to opt-out

Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

Security

We take reasonable steps to protect the information provided via the Site and texting services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. In particular, text messages sent to or from the texting services may not be secure.

Your Choices Regarding Information

You have the right to request access to your personal information. You may update, correct, or delete your personal information by contacting us at the contact information provided below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: